BMW Customer Support

BMW CUSTOMER SUPPORT.

Here you will find answers to your questions about your BMW, general contact details of the BMW Group and dealer contacts, as well as additional links to key topics. 

BMW dealer contacts.

Dealer Locator

Your local BMW Dealership is your primary point of contact for immediate assistance. Upon reaching out, you'll receive a unique case reference number for seamless follow-ups. A dedicated advisor will be assigned to manage your case, providing regular updates and working diligently to resolve your concerns efficiently.

BMW India Customer Interaction Centre.

Help and contact

Tel.1800 102 2269

You can reach us:
Monday to Saturday: 09:00 to 18:30
On Sundays and national holidays, please use the contact form.


Email
contact.india@bmw.in

 

Grievance Redressal Officer

For any unresolved issues, our Grievance Redressal Officer is your final point of contact. They will provide an independent, thorough assessment of your case, ensuring a fair and prompt resolution. Every complaint receives careful consideration, taking into account all relevant factors to reach the best possible outcome.

Contact Grievance Redressal Officer

 

Tip: in order to help you more quickly, please send us your vehicle identification number or have it to hand during the phone call.

More BMW contacts.

BMW accident and breakdown assistance

 

Tel.: 1800 103 2211

 

All hotlines are available 24 hours a day, 7 days a week.

 

Website sections with further information:

SUPPORT WEBSITES.

Useful links.